Here’s a list of our most frequently asked questions.
We have tried to provide as much information as possible.
What makes Bleue Gem Collective unique?
- We are committed to quality unique gemstone varieties and cuts
- We are committed to inspiring our customers’ creative vision through the curation of sets and special limited collections
- We are committed to transparency in weight, pricing, description, service, and sourcing
How are your gemstones sourced?
- Our turquoise, opals, and other gems are consciously sourced from around the world directly from small ethical environmentally-focused lapidaries, mines, and suppliers.
- We hand select each stone for quality, cut, color and size
- We source stones from all over the US, Mexico, Hong Kong, India, Kazakhstan, Peru, Brazil, Australia, China, Indonesia, Ethiopia
Are they all “natural”?
Most of our stones are natural, however, there are cases where treatments are used to stabilize the stones to make them stronger. Gems such as turquoise and opal can be delicate and prone to fractures. If our gems are treated in any way, we will disclose exactly what process has been conducted to strengthen the stone.
Where do you sell your stones?
- We have weekly Instagram sales usually on Wednesdays and Fridays
- We will have flash sales on both Instagram and our website for limited quantity lots and rare or unique stones we may source
- Our website will be updated weekly with our most recent finds
What is unique about the website and the inventory here?
- The stones you see in the photo are one-of-a-kind and are the exact stones you are purchasing. We take special care to photograph them so that you can see the intricacies of each stone and ensure that the color is represented correctly
- You can easily scroll through our inventory and purchase directly from the main page without having to click through multiple screens.
Do you do custom orders or private sales?
- Currently, we do not do private sales. We want to be able to maintain prompt predictable service via our Instagram page and website.
- If you have a special request, please contact us via our general inquiries form, and we will do our best to let you know when we will have it available.
What is your billing policy?
- We accept Visa and Mastercard Credit and Debit on our website.
- Instagram sales will be invoiced and paid through PayPal only
How can I contact you?
- For customer service and order-related queries, please contact us via our customer service form.
- For business opportunities, collaborations, special requests, and general feedback, please contact us via our general inquiries form.
Where are you located?
We are based in Phoenix AZ
