Privacy Policy

Bleue Gem Collective

4855 E Calle Redonda
Phoenix AZ 85018
+1 480 652 4432

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At Bleue Gem Collective, we take privacy very seriously and it is always our goal to communicate with our supporters in the most efficient and effective way while also protecting the sensitive personal information we collect. This statement of the privacy policy (“Privacy Policy”) of Bleue Gem Collective LLC, (“Bleue Gem Collective”) is intended to provide you the user (“YOU”) of the Bleue Gem Collective Website located at www.BleueGemCollective .com (“Website”) the following information:

Information Collection

Bleue Gem Collective is the sole owner of the information collected on the Bleue Gem Collective Website. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We may also collect Personal Information about you when you interact with us on social media sites and from other third parties and may also automatically collect information that may contain Personal Information as described in Bleue Gem Collective’s Cookie Policy. We may use that Personal Information where in our legitimate interest to do so for the following purposes: to contact you and respond to your requests and inquiries; to personalize your visit and use of our Internet Services and to assist you while you use those services; to carry out, monitor and analyze our business or website operations; and to contact you (unless you tell us that you prefer us not to) regarding publications, newsletters, cleanups and other events that may be of interest to you. If you do not want to receive publications or details of events that we consider may be of interest to you, you may do so by clicking on the unsubscribe link in electronic marketing communications.

Bleue Gem Collective collects information from our users at several different points on our Website including:

1. Account Information
2. Payment Information
3. Third-Party Collections

Account Information

In order to purchase products from the Website, a user must first complete the registration form. During registration, a user is required to give their contact information (such as name and email address). This information is used to contact the user about the products on our site for which they have expressed interest.

1. Full Name
2. Email Address
3. Shipping Address
4. Telephone Number (optional)

Payment Information

We require information from the user on our order form in order to process any purchases using a third-party partner. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill the customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

1. Billing Address
2. Credit Card Type

Third-Party Collections

We use Third Parties to collect and store our Account and Payment Information in accordance with this Privacy Policy as well as other information related to volunteer work and customer service.

1. WooCommerce (this is the platform that technically collects and stores the information for all transactions through our checkout page)
2. PayPal (this is the app that we use to collect the credit card information. It is accessed through WooCommerce but it technically is not WooCommerce)
3. Mail Chimp (this is the platform that utilizes name and email address for email marketing and communications)

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

How We Use Your Information

We use the information we collect for the following purposes:

1. To provide Services and Products
2. To improve Services and Products (to the extent applicable)
3. To deliver the Products and Services to you (for example, full name and shipping address)
4. To improve the Services (for example, we use the information to troubleshoot, perform data analysis and testing and develop new features)
5. To share information about our Company (via our newsletter)
6. To share information about new Products (via our newsletter)
7. To share information about Bleue Gem Collective events (via our newsletter)

How Your Information Is Shared

We use an outside shipping company to ship orders and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We partner with four other third parties, such as Woo Commerce, PayPal, and Mail Chimp to provide specific services. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services.

These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

We may also share your information for legal reasons or to prevent harm. We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services.

If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice before transferring any personal information to a new entity.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

Surveys & Contests

From time to time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user, therefore, has a choice whether or not to disclose this information.

Information requested may include contact information (such as name, email address, and/or shipping address), and demographic information (such as zip code, gender, or age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, their information is protected both online and offline. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Google Chrome and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’. To learn more about SSL, follow this link: https://en.wikipedia.org/wiki/Transport_Layer_Security.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information offline. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desks. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies, are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected.

Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage. If you have any questions about the security of our website, you can contact us via our General Inquiries form.

Special Offers

New and established members will occasionally receive information on products, services, special deals, and our newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice and opt-out in letter Q below.

Your Rights to Access and Control Your Personal Data.

We give you access and control of your personal data as described in this Privacy Policy. If you live in the European Economic Area, United Kingdom, and Switzerland (the “Designated Countries”), you have a number of legal rights with respect to your information.

Data Retention

We will retain your data for a period of 12 months from the time we first collect your data if you have no additional activity or until you opt-out, whichever comes first.

Policies for Children

In order to respect the privacy of minors, Bleue Gem Collective does not knowingly collect, maintain or process Personal Information submitted online via our Internet Services by anyone under the age of 18. To the extent Bleue Gem Collective collects Personal Information on minors in the context of one of the purposes mentioned in the Statement, Bleue Gem Collective will only do so with the appropriate consent or as otherwise permitted under applicable laws.

Your California Privacy Rights

Under California Civil Code Section 1798.83, California customers are entitled to request information relating to whether a business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. Bleue Gem Collective does not sell or share your Personal Information with third-party companies for their direct marketing purposes without your consent.

Correction/Updating Personal Information:

If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done on the My BGC page.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Website, so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under
which the information was collected.

Contacting Us

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us via our General Inquiries form.